Bulki Support Hub
Find answers to your questions and learn how to make the most of Bulki
Orders
faq
buyer
Orders
What are extra overs?
Extra overs refer to additional units delivered beyond the quantity ordered. Buyers are not charged for extra overs u...
feature
both
Orders
Video
Standard vs Blanket Orders
Summary
Standard orders are one-off purchases with a fixed quantity, date, and price per order. Blanket orders set a ...
Deliveries
guide
supplier
Deliveries
Managing delivery schedules
As a supplier, you can manage delivery schedules through your dashboard. View upcoming deliveries, update delivery ti...
guide
buyer
Deliveries
Video
How to place an order for a multi-load delivery
Step 1: Choose your product from the available listings.
Step 2: Select 'Multi-load' delivery option at checkout.
Ste...
faq
supplier
Deliveries
Can I use my own delivery fleet with Bulki?
Yes, you can! Bulki’s Fleet Management tools allow you to assign tasks, optimize routes, and monitor your deliveries ...
Payments
guide
buyer
Payments
How to request a refund
If you need to request a refund for an order, contact the supplier directly through the Bulki messaging system. Inclu...
faq
supplier
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When do I receive payment?
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